FAQs

1. Do you offer international shipping?
Currently, we primarily ship to Saudi Arabia and Dubai. However, we are working to expand our services globally. Stay tuned for updates on international delivery options.

2. When will global shipping be available?
We’re planning to launch international shipping soon. Join our newsletter or follow us on social media to be the first to know when we open up to your region.

3. Can I place an order from outside Saudi Arabia or Dubai?
Yes, you can place an order, but shipping options and rates may vary depending on your location. Please contact our support team for details before placing a global order.

4. How are international shipping rates calculated?
Shipping fees for international orders (once available) will be based on destination, product weight, and delivery speed. Our checkout page will provide exact costs when global shipping launches.

5. Will I have to pay customs or import taxes?
International customers may be subject to customs fees, import duties, or taxes depending on their country’s regulations. These charges are not included in our product prices.

6. How long does international delivery take?
Once available, global deliveries are expected to take 7–14 business days, depending on the destination and shipping method chosen.

7. What currencies do you accept?
We currently accept SAR (Saudi Riyal) and USD (U.S. Dollar). As we expand globally, we’ll add more currency options for your convenience.

8. Can I return an internationally shipped item?
Yes, international returns will be accepted based on our policy, though return shipping costs will be the buyer’s responsibility unless the item is faulty or incorrect.

9. How do I track an international order?
All international orders will include a tracking number, allowing you to monitor the status of your shipment via our website or third-party courier services.

🔗 1. Social Media Platforms to Set Up

To maximize your visibility and engagement, create and link the following platforms:

• Facebook Page – For product promotions, customer reviews, and ads

• Instagram – For visuals: product shots, stories, reels, behind-the-scenes

• TikTok – For viral content, product demos, and unboxing videos

• YouTube – For drone demos, tutorials, beauty/gadget reviews, explainer videos

• Pinterest – For home/kitchen ideas, beauty tips, trending items

• X (Twitter) – For quick updates, customer interaction, and trending news

• LinkedIn – For business partnerships and brand credibility

• WhatsApp Business – For real-time customer chat & order assistance

• Snapchat (optional) – For product previews and flash deals

🛠️ 2. Website Integration Essentials

Make sure to:

• Add clickable social media icons in your header, footer, and contact page

• Use a WhatsApp floating chat button on all pages

• Enable product sharing buttons on every product page (Facebook, Twitter, Pinterest, etc.)

• Integrate your Instagram feed on the homepage or a dedicated gallery section

• Add Google Tag Manager and Facebook Pixel for retargeting and analytics

📆 3. Content Strategy (What to Post)

📣 4. Cross-Promotion Tips

• Use Instagram & Facebook stories to promote YouTube videos

• Link TikTok and Instagram to your shop URL

• Encourage users to share their unboxings and tag your store

• Run hashtag contests or giveaways across multiple platforms

• Promote blog content or product tips on LinkedIn for credibility

⚙️ 5. Automation Tools

To manage it efficiently, use tools like:

• Meta Business Suite – for Facebook & Instagram scheduling

• Later or Buffer – for cross-platform scheduling

• Canva – for branded, consistent content creation

• Zapier – to automate social sharing from your WooCommerce store